Quality Assurance (QA) Engineer – Manual Testing

Join SynergieGlobal – Where Innovation Meets Opportunity

At SynergieGlobal, we help businesses thrive through AI, data, and digital innovation. We are a global technology consulting firm focused on delivering thoughtful, high-impact solutions through close client collaboration and strong engineering

📍 Location: Full-time, on-site (HCMC, D1)
🕒 Working Model: Partial overlap with U.S. business hours
💬 Communication: Ability to communicate clearly and effectively in English.

What You’ll Be Doing

• Requirement Analysis – Review product requirements and tickets critically, ask clarifying questions, and ensure acceptance criteria are clear, complete, and testable
• Test Planning & Scope Definition – Define test approach, scope, and priorities for features, enhancements, and bug fixes, balancing coverage with timelines and business impact
• Test Preparation – Prepare and maintain clear test notes, checklists, or test cases as needed to support effective execution and regression coverage
• Test Execution – Perform manual testing across features, enhancements, and bug fixes based on tickets and acceptance criteria
• Quality Validation – Conduct sanity, smoke, regression, and end-to-end testing to ensure product stability and reliability
• Data & Workflow Validation – Verify data integrity and consistency across screens, modules, and user flows, including edge cases and negative scenarios
• Cross-Platform Testing – Ensure consistent behavior across browsers, devices, and mobile environments
• Bug Management – Identify, document, and track defects with clear reproduction steps and impact assessment
• Collaboration – Work closely with engineers, product teams, and stakeholders throughout the sprint cycle to clarify requirements, validate fixes, and support delivery
• Release Support – Support testing and validation during releases, hotfixes, and high-priority production updates, adjusting scope as needed
• Post-release Validation – Monitor production issues, validate fixes, and contribute to root cause analysis when needed
• Continuous Improvement – Contribute to improving QA practices, test coverage, and risk awareness

What You’ll Bring To The Table

• 1-3 years of hands-on experience in manual QA for SaaS, web, or multi-platform applications
• Solid understanding of end-to-end user workflow testing and real-world scenario validation
• Strong attention to detail, with a focus on data accuracy, test completeness, and overall product quality
• Ability to work independently, manage testing scope, and prioritize effectively in a fast-paced environment
• Clear and structured communication in English (written and verbal)
• Familiarity with cross-browser, mobile, and negative testing approaches
• Strong ownership and accountability for quality outcomes, including follow-through on defect validation and resolution
• Proactive mindset with the ability to identify risks, edge cases, and gaps in requirements or test coverage early

What Would Be Nice To Have

• Experience working with SaaS platforms (e.g., CRM, workflow automation, field service tools)
• Familiarity with test documentation, checklists, or test suites management
• Exposure to API testing tools (e.g., Postman)
• Awareness of third-party integrations (e.g., Stripe, Twilio, QuickBooks)
• Experience leveraging AI tools to support QA activities (e.g., generating test ideas, improving bug documentation)

Why You’ll Love Working Here

• Competitive salary based on experience, with annual reviews
• 13th-month salary and profit sharing
• 12 days of annual leave
• 40-hour work week with flexible hours
• Annual company trips and birthday celebrations
• Clear career growth path
• Supportive, high-tech U.S. working environment with modern tools and global exposure
• Ongoing training in both technical and soft skills

Ready To Grow With Us?

Take the next step in your career with SynergieGlobal — where innovation meets opportunity.
Send your resume to hiring@synergieglobal.com
Learn more: https://SynergieGlobal.com